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What You Agree to When You Use uubd

These terms set out how your account works, what we expect from you, and what you can expect from us. Access to uubd depends on your local law and eligible regions — read this before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated without noticeOne account per person
uubd What You Agree to When You Use uubd
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on uubd. Our support team can walk you through specific clauses, account queries, or wallet verification questions in real time.
Email Support Send a detailed message to our support address for written confirmation of how a term applies to your account. Useful for withdrawal holds or eligibility questions.
Account Help Centre The help section inside your account covers common terms questions — account limits, wallet linking, and what happens when a transaction is flagged for review.
HOW WE OPERATE

How uubd Handles Your Account and Data

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We never store your bKash or Nagad PIN — transactions go through the wallet provider's own confirmation flow.

Data We Hold

We keep the information you gave us when registering — name, contact details, and transaction history. We do not sell this data. You can request a copy by contacting support directly.

Wallet Verification

When a withdrawal is flagged, we verify that the destination bKash or Rocket number matches the one registered to your account. This step protects you from unauthorised transfers.

Closing Your Account

You can request account closure through support at any time. Any confirmed balance is returned to your registered wallet after identity checks clear. Pending rounds are settled first.

Common Questions About These Terms

Account access depends on your local law and eligible region. You must be of legal age in your jurisdiction. We do not accept accounts from regions where online casino access is prohibited.

No. Your deposit wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket account breaches these terms and may result in your account being suspended.

The updated terms go live on this page. Continuing to use your account after the update means you accept the new version. We recommend checking this page periodically.

Contact our support team directly via live chat or email. We will confirm what information we hold and provide it in a readable format within a reasonable timeframe.

Duplicate accounts, mismatched wallet details, suspected fraudulent activity, or breach of any clause in these terms can trigger a suspension. Support will contact you with the reason.

Send a closure request through support. We settle any open rounds, verify your identity, and return your confirmed balance to your registered bKash, Nagad, or Rocket wallet before closing.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.